Emergency Contacts

Click number to call.

Ambulance, Fire, Police

000

Ambulance, Fire, Police for Speech or Hearing Impaired

106

State Emergency Service (SES)

If you are isolated and require essential items such as food, fuel or medicines

132 500

Kyogle Police

02 6632 1444

Casino Police

02 6662 0099

Health Direct

Health advice from experienced registered nurses 24 hours, 7 days a week.

1800 022 222

Essential Energy

Essential Energy are a state-owned electricity infrastructure company which owns, maintains and operates the electrical distribution networks for much of New South Wales.

13 20 80

Disaster Recovery

This page is dedicated to supporting individuals and families as they navigate the challenging journey of recovery after a disaster.

Here, you will find a comprehensive directory of essential services and key contacts designed to assist with practical, emotional, and financial recovery needs.

Essential

Returning to Your Property - Take Photos of Everything

When you have been advised it is safe to return to your property, assess your property damage – take photos of everything including damaged roads, fences, pavements. This helps in grant applications and insurance claims.

Evidence of Residence

Keep evidence of bills around the disaster period related to house and vehicle as well as any government documents.

The bills need to have your address and your full name. These can include Centrelink income statements, registration, council rates and tenancy agreement.

Documents that relate to displacement from your home e.g. Red Cross. This is to prove you resided at that address during the disaster.

Receipts

Save receipts for anything you spend on property repairs.

Finding Assistance

If the local area is declared as impacted by disaster, you may be able to get financial assistance from the government.

Use the Disaster Assistance Finder, a short online questionnaire to help find grants/assistance for disaster recovery.

Disaster Assistance Finder (nsw.gov.au)

Red Cross Register

Register.Find.Reunite is a matching service that lets family, friends and emergency services (with permission) know that you are safe in the event of an emergency.  

Red Cross manages the service on behalf of government agencies and it only operates during emergencies, including bushfires and floods.

When the service is activated, you can access it on the Red Cross website or at evacuation and recovery centres.

There are two options when using the service:

Register to let people know you are safe.
Find people you know may be affected by an emergency.

Letting others know you are safe in an emergency | Australian Red Cross

Links to Services

Red Cross

The Red Cross website has a great amount of information on coping with a disaster, returning home after a disaster and how to support yourself and others after an emergency.

Emergencies and disasters | Australian Red Cross

Ask Izzy

Ask Izzy is a website that connects people in need with housing, meals, money help, family violence support, counselling and much more. It is free and anonymous, with thousands of services listed locally and across Australia.

Ask Izzy website

Counselling and Mental Health Services

13 YARN

13yarn.org.au

13 92 76

First Nations crisis support line.

1800 RESPECT

1800respect.org.au

1800 737 732

National helpline for counseling and support related to sexual assault, domestic and family violence.

Beyond Blue

beyondblue.org.au

1300 659 467

Beyond Blue is here to help all people in Australia achieve their best possible mental health.

Lifeline

lifelinedirect.org.au

13 11 14

Lifeline’s crisis support service is available to provide short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe.

QLife

qlife.org.au

1800 184 527

3pm to midnight 7 days.

QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.

Rural Adversity Mental Health Program

ramhp.com.au

02 6620 2878

RAMHP exists for regional, rural and remote people and communities of NSW. We’re here to inform, educate and connect people to mental health support.

Family Support Services

Interrelate

interrelate.org.au

1300 473 528

Interrlate provides relationship support services including counseling.

Kyogle Family Support Services

kfss.org.au

02 6632 1044

Offers various family support programs.

8 Genva St, Kyogle

Material Aid

Kyogle Together Emergency Relief

kyogletogether.org.au/fair-share-kitchen

0477 514 784

9am – 2pm Thursdays.

Material aid service with dignity and empathy, for anyone who needs a hand.

161 Summerland Way, Kyogle.

Christian Life Church Kyogle

clckyogle.org

9am – 3pm Thursdays.

5 Genva St, Kyogle

Lions Food Pantry

8.30am – 3pm Thursdays.

Low-cost food and groceries available to anyone.

34 Bloore St, Kyogle.

St Vincent De Paul

vinnies.org.au/nsw

02 6632 1055

Providing a range of support for people experiencing disadvantage.

Food Relief

Christian Life Church Kyogle

clckyogle.org

9am – 3pm Thursdays.

5 Genva St, Kyogle

Kyogle Family Support Services

kfss.org.au

02 6632 1044

Offers various family support programs.

8 Genva St, Kyogle

Kyogle Together Fair Share Kitchen

kyogletogether.org.au/fair-share-kitchen

0477 514 784

Thursdays

Offers lunch and food items.

161 Summerland Way, Kyogle.

Lions Food Pantry

8.30am – 3pm Thursdays.

Low-cost food and groceries available to anyone.

34 Bloore St, Kyogle.

Seventh Day Adventist

kyogle.adventist.org.au

11.30am – 1pm Tuesdays.

Vegetarian lunch for anyone in our community who needs a feed. Come along for food and some friendship!

8-12 Bloore Street, Kyogle

Housing Assistance

Northern Rivers Housing

02 6627 5300

9am – 4.00pm Monday to Friday

Providing long-term social, affordable and innovative housing solutions to those in need across the Northern Rivers region of New South Wales.

Suite 1, Level 1, 29 Molesworth Street, Lismore

Social Futures

socialfutures.org.au

1800 719 625

8.30am – 4.30pm Monday to Friday

Our disaster recovery programs connect people with services in areas such as specialist counselling, financial assistance, identifying grants, business, employment supports, accessing mental health services and more.

Suite 6, Level 1/29 Molesworth St, Lismore

Legal Aid and Advocacy

Community Legal Aid Centre Lismore

northernriversclc.org.au

02 6621 1000

For legal support and advice.

56 Carrington Street, Lismore

Disaster Response Legal Services

disasterhelp.legalaid.nsw.gov.au

1800 801 529

Free legal help if you’ve been affected by a disaster, including storm, flood or bushfire.

Women’s Domestic Violence Court Advocacy Program

02 6621 1044

9am – 5pm Monday to Friday.

Domestic violence advocacy service and legal advice.

Animals / Livestock / Wildlife

Agriculture and Animal Services Hotline

nsw.gov.au/news/agricultural-and-animal-services-hotline

1800 814 647

8am – 6pm 7 days.

Assistance with pets, livestock, including horses and wildlife.

Friends of the Koala

friendsofthekoala.org

02 6622 1233

24/7

We operate a 24 hour koala rescue service with an on-site koala hospital.

RSPCA

rspcansw.org.au

1300 094 737

Rescue and care for abandoned, injured, sick and surrendered animals, and to rehabilitate them to ensure they are afforded the highest quality of life.

Wires Emergency Advice

wires.org.au

1300 094 737

24/7

For advice on assisting injured wildlife.

Youth Services

Headspace

headspace.org.au

1800 650 890

9am – 1am 7 days.

National youth mental health foundation.

Kyogle Youth Action

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Kyogle Together Inc. acknowledges the Gullibul, Githabul, Wahlubal and Banjalang people who are the Traditional Custodians of the land and waters within the Kyogle Local Government Area, and we pay our respects to Elders past, present and emerging.

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